Privacy Policy

Last Updated: 14 February 2025

Dovedale Ranch (“we,” “our,” “us”) is committed to protecting the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and physical address when you make inquiries or bookings.
  • Payment Information: When making a reservation, payment details may be collected through secure third-party payment providers.
  • Technical Information: IP address, browser type, device information, and browsing behavior to enhance website functionality.
  • Booking Information: Details related to hunting packages, accommodation reservations, and preferences.

2. How We Use Your Information

We use the collected information to:

  • Process and confirm bookings for hunting and accommodation.
  • Provide customer support and respond to inquiries.
  • Improve our website and services for a better user experience.
  • Comply with legal requirements and protect our business interests.
  • Send promotional offers or updates (only if you opt-in).

3. Data Protection & Security

We implement security measures to safeguard your personal data against unauthorized access, alteration, or disclosure. While we strive to protect your data, no online transaction is 100% secure, and we encourage users to take precautions when sharing sensitive information.

4. Sharing of Information

We do not sell or rent personal information. However, we may share data with:

  • Service Providers: Payment processors, hosting services, and IT support for operational purposes.
  • Legal Authorities: If required by law, we may disclose personal information in response to legal requests or to protect our rights and safety.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can control cookie preferences in your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites and encourage users to review their policies.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Request information on how your data is processed.

To exercise your rights, contact us at info@devretrans.co.bw

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated to users where necessary.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Dovedale Ranch
Email: info@devretrans.co.bw
Phone: +267 396 0644
Location: Tuli Block, Botswana